Table Of Content
- Cruise Personalizer - access to your booking
- In The App, We'll Assign You a Boarding Lane:
- MedallionNet® - The Best Wi-Fi at Sea
- Access Your Booking Without Registering
- Please note that you need the Medallion Class App to enter the personal data for the cruise.
- What Else Will I Be Able to Do in the Princess MedallionClass App?
Pre-pay Crew Appreciation – Take care of the crew who takes care of you ahead of time. Onboard Events – Access and bookmark onboard events and activities. Book Flights with Princess1 Enjoy low prices with flexible fares and the reassurance of booking with Princess.
Cruise Personalizer - access to your booking
We recommend you download the latest version of the app before you leave home. The Travel Checklist is the only way to complete this information and expedite your arrival experience. This is best accessed via mobile device in the Princess® Cruises App (the web version is available as needed). There are so many entertaining ways to spend your time at sea and it’s easy to plan with our JourneyView® digital planner in the MedallionClass® app. You were in the Cruise Personalizer on Princess.com website.
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In The App, We'll Assign You a Boarding Lane:
Download the brand new Princess® Cruises App and take your upcoming cruise to the next level of ease and convenience. There are so many entertaining ways to spend your time at sea and it’s easy to plan with our JourneyView® digital planner in the Princess® Cruises App. Connect with your favorite people and experience unique destinations together. Here’s what Holland America Group President Jan Swartz wants you to know before you go. Book Flights with Princess1 Enjoy low prices with flexible fares and the reassurance of booking with Princess. How can you make your dining experiences even more exceptional?
MedallionNet® - The Best Wi-Fi at Sea
Will cruise with Princess 2 more times as we have booked with friends for both. We have sailed with Azamara once and would definitely do it again. On the Princess website you can log into the Cruise Personalizer of your booked cruise. You will need your booking number and can log in either by creating an account (with email and password) or by just using your name and birthdate. The Princess® Cruises App – This will have your OceanReady boarding pass with a QR code.
MedallionClass® On All Ships!

Listen to what Executive Chef Federico Femiano wants you to know before you go. You’ll be ready for adventure when you hear about the splendor of Alaska from an insider. Youth & Teen Registration – Registration can be done online before departing, or on paper after boarding the ship.
Access Your Booking Without Registering
It is still there, but most of the registration functionality was moved to the Medallion Class App. If you have a smartphone that is reasonably current, you should be able to download the App and use it to enter and review information. Lots of posts and info on Ocean Medallion App 3 sticky thread at top of Princess board.
Please note that you need the Medallion Class App to enter the personal data for the cruise.
We received an upsell offer (from inside to balcony, $199 pp YAY!) I emailed immediately that we wanted to take advantage of it. The Upsell Dept. replied that I needed to add my credit card info into cruise personalizer and they would process the request. I have already filled out all the info in the app but I assumed that there must be somewhere else I needed to enter it. The issue was that the people in customer service and the upsell department can't see anything we've entered into the app, including credit card info. They never stored that in the the cruise personalizer like they do your passport info.
Pick Up Your Medallion in Port (or provide any other incomplete travel checklist items)
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You used to have to enter your credit card info in the cruise personalizer or give a credit card at check-in. I read some people put cash into their account at guest services in lieu of a credit card. Always before when I logged onto my princess there was an option to select cruise personalizer. Now it says check in but when I do that it just tells me to download the app. If you choose to, you can continue to use the existing MedallionClass® app on your upcoming cruise (until February 1, 2024). I called customer service and they were telling me to access cruise personalizer the old way.
After repeatedly telling them that it just says to download the app she put me on hold and was gone for a long time. Are not aware that cruisers cant access the old cruise personalizer! Select Booked Guests from the header, then from the drop down select cruise personlizer.
There are two ways to sign in, either by logging into your Princess account or specific by cruise. Complete all your immigration information and enter your credit or debit card. 75 days out from the cruise you can print your luggage tags and your boarding pass(s).
When you have a booking with Princess you can sign in to your booking and the personalizer shows up. You put the information you need to board into the form, choose shore excursions, etc. I guess we must have done so, can't think of anywhere else I would have given CC info. I am wary of sites that store CC information and have been reluctant to add it to Medallion far in advance of cruise date. Out TA does not store CC info and I need to give it to her when ever a payment is due - I prefer that. My preference would be for Princess to store CC info just for the duration of the cruise.
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